FAQ
Find answers to common questions about our process and how we collaborate with clients.
We’re here to help — contact our support team anytime.
1. How do I participate in the draw? I place an order?
Choose your number of tickets, answer a simple skill-based question (e.g., "What will be the iPhone 17’s processor?"), and complete your purchase. It’s quick, easy, and your chance to win starts immediately!
2. What can I win?
Each draw offers:
- Latest iPhones
- High-tech accessories
- Check our homepage for the current prize!
3. How and when will I receive my prize if I win?
Physical prizes: Delivered in 3–7 business days (UK) or 7–21 business days (international).
Cash prizes: Transferred within 72 hours of verification.
Tracking numbers provided for all shipments!
4. Is this a lottery? What is a skill-based competition?
No, this is not a lottery. WinuTek is a skill-based competition where the outcome depends on your ability to answer a tech-related question (e.g., "What is the iPhone 17’s battery capacity?").
Only participants who answer correctly enter the final draw.
This format is legal under UK law (Gambling Act 2005) and designed to be fun and fair for everyone!
5. How are winners chosen?
Winners are selected using a certified random number generator (Randomdraws) from participants who answered the skill-based question correctly. The draw is live-streamed on Instagram for full transparency.
6. Can I get a refund or cancel my tickets?
No, tickets are non-refundable and non-exchangeable once purchased.
You must be 18+ to participate.
7. How do you protect my personal data?
We are fully GDPR compliant. Your data is encrypted, securely stored, and never sold to third parties. You can review our full Privacy Policy here for more details.
